Privacy Policy
Your privacy is important to us. Here's how we collect, use, and protect your data.
At DiscountOye.pk, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data. By using our website, you agree to the practices described in this policy.
Information We Collect
When you use DiscountOye.pk, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and shipping address when you create an account or place an order.
- Payment Information: Payment details are processed securely through our payment gateway partners. We do not store your full credit/debit card details.
- Browsing Data: Pages visited, deals viewed, coupons used, and time spent on the site to improve your experience.
- Device Information: IP address, browser type, operating system, and device identifiers for security and analytics.
Data Collection Summary
| Data Collected | Purpose | Retention |
|---|---|---|
| Name & Email | Account creation & communication | Until account deletion |
| Phone Number | Order updates & support | Until account deletion |
| Shipping Address | Order delivery | 2 years from last order |
| Payment Info | Payment processing | Not stored (via gateway) |
| Browsing History | Deal recommendations | 12 months |
| Cookies | Site functionality | Per browser settings |
| IP Address | Security & fraud prevention | 90 days |
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders, deals, and promotions
- To personalize your deal recommendations and shopping experience
- To improve our website, products, and services
- To detect and prevent fraud, abuse, and security incidents
- To comply with legal obligations and enforce our terms
Cookies & Tracking
DiscountOye.pk uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and login sessions
- Track which deals and coupons you interact with
- Provide personalized recommendations
- Analyze website traffic and performance
- Prevent fraudulent activity
You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
Third-Party Sharing
We may share your information with trusted third parties in the following circumstances:
- Payment Processors: To securely process your payments
- Shipping Partners: To deliver your orders
- Analytics Providers: To understand website usage and improve performance
- Legal Authorities: When required by law or to protect our rights
All third-party partners are contractually obligated to protect your data and use it only for the specified purpose.
Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure servers with restricted access
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Objection: Object to certain types of data processing
To exercise any of these rights, please contact us using the details below.
Data Retention & Deletion
We retain your personal data only as long as necessary:
- Account information is kept until you request deletion
- Order records are retained for 2 years for legal and tax purposes
- Browsing data is anonymized after 12 months
- Customer support communications are kept for 1 year
To request deletion of your data, email us from your registered email address. We will process your request within 7 business days.